GENERAL TERMS AND CONDITIONS
Damp Solutions - Moraira
Delve deeper into the agreements that form the basis of our collaboration. Here you'll find all the important information about our services, payments, and quality guarantees, both for general projects and specific situations in Spain.
We strive for complete transparency.
Before we start:
important agreements
Before we begin your project, it's essential that you carefully read and understand our terms and conditions. This document outlines mutual expectations, rights, and obligations, and forms the foundation for a successful collaboration. Learn more about what you can expect from Damp Solutions - Moraira and what we expect from you. This ensures clarity and prevents misunderstandings throughout the entire process.
Specific conditions
for customers in Spain
While many of our terms and conditions are universal, there are specific legal and operational aspects unique to projects in Spain, particularly in the Moraira-Alicante region. This section explains which agreements apply specifically to our Spanish clients, taking into account local laws and practices. This includes, among other things, local permits, differing VAT rates, and specific complaints procedures. For a detailed overview of the Spanish terms and conditions, please feel free to contact us.
GENERAL TERMS AND CONDITIONS
Damp Solutions - Moraira
Article 1 – Applicability
These terms and conditions apply to all quotes, work, and agreements of Damp Solutions - Moraira,
unless otherwise agreed in writing.
Article 2 – Quotes
Quotes are valid for 30 days, unless otherwise stated. All prices exclude 21% VAT.
An order is concluded once the quote is confirmed in writing or digitally.
Article 3 – Execution
Damp Solutions - Moraira carries out work in accordance with the standards of good workmanship. If necessary, third parties may be engaged. The client must provide timely and accurate information and access to the work site. Incorrect or missing information may result in delays or additional costs.
Article 4 – Changes
Changes to the order that affect the price or schedule will be agreed upon in advance. Additional work will be charged separately.
Article 5 – Payment
Payment must be made immediately after delivery via the payment link provided by WB Moisture Control. Without immediate payment, all warranties are void, and statutory interest and collection costs may be charged.
Article 6 – Warranty
Damp Solutions - Moraira only provides a warranty on the damage actually treated by us. No warranty is provided for: – damage outside the treated area – new or recurring problems due to construction defects, leaks, ventilation problems, or other external causes Complaints must be reported in writing within 14 days of delivery.
Article 7 – Liability
Liability is limited to the invoice amount of the relevant order. Damp Solutions - Moraira is not liable for consequential damage, indirect damage, or new problems arising from causes outside the treatment performed.
Article 8 – Force Majeure
In the event of force majeure (such as weather conditions, material shortages, illness, or external circumstances), execution may be postponed. If the force majeure lasts longer than 2 months, either party may terminate the agreement without compensation.
Article 9 – Disputes
Dutch law applies to all agreements. Disputes will be submitted to the competent court in the region of Damp Solutions - Moraira.
